We are looking to implement a software support system for our succesion planning. We have looked at a few (Google and read the press notices) but are looking for real users. What tools have you used? What have been both your good and bad experiences?

Hi Michelle -

Workstream Succession Planning Software - I'm not directly familiar with this product, but do know of organizations who are using it with success (and happiness!).

http://www.workstreaminc.com/products_services/success_planning.asp

I would be happy to email you with contact info -- offline. Feel free to contact me at trishuhl at covad dot net